Reference

Privacy Policy for f444 Account Holders

We collect and handle your account information, payment data from bKash, Nagad and Rocket transactions, and device access logs to run the platform securely. This policy explains what we store, how long we keep it, and how you can request changes or deletion.

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f444 Privacy Policy for f444 Account Holders
DATA SECURITY

How We Protect Your Information

We use encryption for all payment transfers between your bKash, Nagad or Rocket app and our platform. Your login sessions are protected with time-limited tokens, and suspicious access attempts trigger a verification step before we allow further activity. We review our data handling practices regularly to align with security standards applicable to online platforms operating in eligible regions.

Payment Encryption When you send a deposit through bKash, Nagad or Rocket, the transaction details are encrypted during transfer. We store only the necessary payment reference and amount, not your full wallet credentials.
Session Security Your account session expires after a period of inactivity. If we detect a login from a new device, we send a verification code to your registered mobile number before granting access.
Data Retention We keep transaction records and account activity logs for a defined period to support withdrawal verification and dispute resolution. After that period, inactive account data is archived or deleted according to our internal schedule.
Your Rights You can request access to the personal data we hold, ask us to correct inaccurate information, or submit a deletion request by contacting support. We process these requests subject to any legal obligations in your region.
PRIVACY CONTACT

How to Reach Us About Privacy

If you have questions about what data we store, want to request a copy of your information, or need to update your account details, reach us through any of these channels. Our support team handles privacy requests during regular hours and will respond with the steps required for your region.

Team online

Live Chat

Open the chat widget in the bottom corner of any page to speak with our support team. Privacy and data requests are handled directly through this channel during active hours.

Email Support

Send your privacy request or data access question to our support email address listed in the account settings page. Include your registered mobile number so we can verify your identity before responding.

Account Settings

Log into your f444 account and check the privacy section under settings. You can view your stored payment methods, update your contact details, and submit a data deletion request from that page.

Privacy Policy Questions

We collect your mobile number, device identifier, and the payment method details you provide during registration. We also log your session activity and transaction history to verify deposits and withdrawals through bKash, Nagad or Rocket.

We retain transaction records and account information for a defined period to meet operational and legal requirements in eligible regions. After that period, inactive accounts are archived and personal data is deleted according to our retention schedule.

Yes. Contact our support team through live chat or email with your registered mobile number, and we will provide a summary of the account and transaction data we hold for you, subject to verification.

We do not share your bKash, Nagad or Rocket transaction details with third parties except where required by local law in eligible Bangladesh regions or to process your payment through the official payment gateway.

Log into your account, go to settings, and submit a deletion request. Alternatively, contact our support team with your registered mobile number. We will process the request within a reasonable period, subject to any legal retention obligations.

We use cookies to keep you logged in, remember your language preference, and track session activity for security purposes. You can disable cookies in your browser settings, but some features may not work correctly without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.